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Hurricane Irma Recovery

FEMA Assistance - Residents and business owners who sustained losses in counties declared for Individual Assistance can apply for assistance by:

  • Calling 800-621-3362 (FEMA) between 7 a.m. and 10 p.m.  Applicants who use 711 or Video Relay Service may also call 1-800-621-3362.  People who are deaf, hard of hearing or have a speech disability and a TTY my call 800-462-7585. Multilingual operators are available. 

Residents who suffered damages in counties not yet declared may register as well, and if their county is later included in the declaration, the application will be processed automatically.

State Assistance Information Line - call 1-800-342-3557 to receive information regarding Hurricane Irma recovery

Disaster Recovery Centers - visit a facility or mobile office where survivors may go for information and assistance

Blue Roof Program - call 1-888-ROOF-BLU (1-888-766-3258)

Free Legal Assistance - call 1-866-550-2929

Florida Keys Recovery - Florida Keys specific recovery information

FloridaHousingSearch.org - A free place to list and find affordable housing in Florida


Assistance Programs

Blue Roofs - The U.S. Army Corps of Engineers, Jacksonville District, has been tasked by FEMA to assist eligible homeowners with temporary roof repairs. The program, named Operation Blue Roof, provides a temporary covering of blue plastic sheeting to help reduce further damage to property until permanent repairs can be made. Only primary residences that have standard shingled roofs are eligible to receive a temporary blue roof. Metal roofs and mobile homes will be repaired as practical on a case by case basis, and roofs with greater than 50 percent structural damage are not eligible for this program. Renters must obtain legal permission to continue occupying the residence until more permanent repairs are made. See table below for eligible counties. Other counties may be added. Call 1-888-ROOF-BLU (1-888-766-3258) and/or visit http://www.saj.usace.army.mil/BlueRoof

Disaster Unemployment Assistance - Disaster Unemployment Assistance (DUA) is available to Florida businesses and residents whose employment or self-employment was lost or interrupted as a result of Hurricane Irma. See table below for eligible counties.

FEMA Transitional Sheltering Assistance – If you are eligible for Transitional Sheltering Assistance, FEMA will pay for the cost to stay in certain hotels or motels for a limited period of time. Costs covered are for the cost of the room and taxes, and any other expenses are not included. Search the list below of participating locations to see if they have availability in the area you have selected. Since room availability changes quickly, please call the hotel prior to travelling to be sure the hotel can accommodate your need.

Florida Small Business Emergency Bridge Loan - This State of Florida program provides short term, interest free, working capital loans, which are intended to "bridge the gap" between the disaster event, and when the business obtains other long-term recovery resources (or resumes normal operations). All 67 Florida counties are eligible.

  • Loan amounts are available between $1k and $25k
  • Loans are interest free
  • Loan term is between 90 and 180 days; loans must be repaid in full by the end of the loan term

Individual Assistance

Individual Assistance from FEMA contains any or all of 5 different programs: Individuals & Households Program (IHP), Crisis Counseling, Disaster Unemployment Insurance, Disaster Case Management and Disaster Legal Services. The program that deals with money to survivors is IHP and provides funding for survivors based on their needs (uninsured losses), and factoring in other types of available assistance.

Funds may be used for the following:

  • Temporary Housing
  • Lodging Reimbursement
  • Repair of Damage
  • Replacement of Housing Resources (including assistance with construction)
  • Other Needs Assistance (ONA), which includes disaster related:
    • Child care expenses
    • Medical, dental, funeral expenses
    • Replacing damaged personal property
    • Clean up of the primary residence
    • Repairing damage to an eligible vehicle

Small Business Administration Disaster Loans

Physical Disaster Loans:

  • To Individuals - low interest loans to allow for the repair or replacement of a primary residence and contents that are damaged or destroyed in a disaster. Limits to homeowners are up to $200k for the home itself, and up to $40k for contents (including cars). Limits for renters are up to $40k for contents (including cars)
  • To Businesses – low interest loans of up to $2 million to cover disaster losses due to disaster. Funds may not be used to upgrade or expand the business, except as may be required by building codes.

Economic Injury Disaster Loans:

  • To Small Businesses – Small businesses who cannot obtain credit elsewhere may apply for low interest loans available up to $2 million in order for the business to be able to meet financial obligations that otherwise would ordinarily have been met had the disaster not taken place. This is designed to be working capital to allow the business to survive until normal operations resume.

Public Assistance - All 67 counties have been declared for Category A & B. Some counties have been declared additionally for Categories C-G. See table below for details.

Florida Hurricane Irma (EM-3385)
Seminole Tribe of Florida Hurricane Irma (EM-3388)
Florida Hurricane Irma (DR-4337)

Counties Individual Assistance Public Assistance Disaster
Blue Roof Program
Alachua Declared Categories A & B    
Baker Declared Categories A-G    
Bradford Declared Categories A & B    
Brevard Declared Categories A & B Eligible Open
Broward Declared Categories A-G Eligible Open
Charlotte Declared Categories A-G Eligible Closing 10/03
Citrus Declared Categories A & B Eligible Open
Clay Declared Categories A-G Eligible  
Collier Declared Categories A-G Eligible Open
Columbia Declared Categories A & B    
DeSoto Declared Categories A & B Eligible Closing 10/03
Dixie Declared Categories A & B    
Duval Declared Categories A-G Eligible  
Flager Declared Categories A-G Eligible  
Gilchrist Declared Categories A & B    
Glades Declared Categories A-G Eligible Open
Hardee Declared Categories A & B Eligible Closing 10/03
Hendry Declared Categories A-G Eligible Open
Hernando Declared Categories A & B Eligible  
Highlands Declared Categories A & B Eligible Open
Hillsborough Declared Categories A-G Eligible Open
Indian River Declared Categories A & B Eligible Open
Lafayette Declared Categories A & B
Lake Declared Categories A & B Eligible Open
Lee Declared Categories A-G Eligible Open
Levy Declared Categories A & B    
Manatee Declared Categories A-G Eligible Open
Marion Declared Categories A & B Eligible  
Martin Declared Categories A & B Eligible Open
Miami-Dade Declared Categories A-G Eligible Open
Monroe Declared Categories A-G Eligible Open
Nassau Declared Categories A-G    
Okeechobee Declared Categories A & B Eligible Open
Orange Declared Categories A & B Eligible Open
Osceola Declared Categories A & B Eligible Open
Palm Beach Declared Categories A-G Eligible Open
Pasco Declared Categories A-G Eligible  
Pinellas Declared Categories A-G Eligible Closing10/04
Polk Declared Categories A & B Eligible Open
Putnam Declared Categories A-G Eligible  
Sarasota Declared Categories A-G Eligible Open
Suwannee Declared Categories A & B    
Seminole Declared Categories A & B Eligible Open
St. Johns Declared Categories A-G Eligible  
St. Lucie Declared Categories A & B Eligible Open
Sumter Declared Categories A & B Eligible Open
Union Declared Categories A & B    
Volusia Declared Categories A & B Eligible Open

Available Housing Information

MRI Software
Florida Housing Finance Corporation

Florida residents who have been displaced by Hurricane Irma may search for available housing using FloridaHousingSearch.org.

Property owners and managers, you can help by adding and/or updating listing of available units. Login now, or call toll-free 1-877-428-8844 for assistance.

Animal Movement, Preparedness and Sheltering

Department of Agriculture and Consumer Services - Hurricane Irma specific information

Boil Water Notices

Please check for up-to-date information on Boil Water Notices.

County Emergency Management

County Emergency Management - county emergency management contacts and websites

Debris Management

Debris Management Plans

Self-Report Debris

Disaster Relief Center

A disaster relief center is a readily accessible facility or mobile office where survivors may go for information about programs and to ask questions related to recovery.

Find open disaster recovery centers

Get A Plan

Get a Family or Business Plan by visiting Get A Plan


Consumers can download a copy of the Department of Financial Services free Emergency Financial Preparedness Toolkit. The Toolkit serves as a one-stop shop for all finance, emergency and insurance contact information. Download and complete the toolkit today.

Consumers with questions about their policies and those who need help filing a claim should call the CFO’s free Insurance Consumer Helpline at 1-877-693-5236.

Know Your Zone

Evacuation Zones - to determine if you are in a designated evacuation zone

Read More About Evacuation Zones - learn more about designated evacuation zones, which counties have them and which don't, flood zones are factored into evacuations, and evacuation orders


Airbnb - has activated their Disaster Response Program for Hurricane Irma. This program will facilitate free temporary housing in Northern Florida and Southern Georgia to Evacuees to aid Floridians evacuating their homes and relief workers arriving to assist in response to Hurricane Irma.

Airbnb hosts in the following Florida and Georgia communities are eligible to take part in the program and list their homes for free to evacuees and emergency relief workers:
• Florida: Leon County, Calhoun County, Franklin County, Jackson County, Liberty County, Gadsden County, Gulf County, Wakulla County, Madison County, Jefferson County, Taylor County
• Georgia: Decatur County, Grady County, Thomas County

These $0 listings are available for the next three weeks, until September 28.

Hosts interested in listing their properties for free are being directed to follow airbnb.com/disaster, where they can opt in by clicking “I can offer my space for free”

  • Floridians who are not currently Airbnb users are still able to take part in the program either as hosts or guests -- simply by creating a verified account on the platform
  • In addition to the free listing price, all Airbnb service fees and state/local taxes are waived
  • The hosts may decide how long they wish to list their homes for free within the program activation window (September 7 - 28)
Mobile Apps

FLGetAPlan - preparedness app from FDEM Google Play  iTunes

Florida Storms - Florida Public Radio Emergency Network Google Play  iTunes

Florida 511 - Get up-to-the-minute, real-time traffic conditions and incident information for the State of Florida with Florida 511.

FEMA - mobile app

Google Crisis Map - shelters, storm track, and more      Spanish

Red Cross - mobile apps

Power Outages

Statewide power outages -  last report (09/29/17 09:00 Eastern)    archive     map

Price Gouging Hotline

To report price gouging please call 1-866-966-7226

Private Sector Coordination

The Florida Department of Economic Opportunity (DEO) and the Division of Emergency Management (DEM) created an event in the Florida Virtual Business Emergency Operations Center (FLVBEOC) for Hurricane Irma and are currently updating with up-to-date storm information, situation reports and resources for the business community. FLVBEOC is available at www.flvbeoc.org.

The state has activated the Private Sector Hotline at 850-815-4925. The hotline is available for business inquiries about the storm, preparedness information and post-impact information.

Find more information about resources for businesses here

Better Business Bureau - Florida Hurricane Guide

Florida Chamber of Commerce - Hurricane Information Resources

Florida Restaurant & Lodging Association - Hurricane Resources for your Business

Florida Small Business Development Network - Disaster Information for Business

Florida Retail Federation - Hurricane Irma

Public Notice

The Federal Emergency Management Agency (FEMA) is required by law to provide public notice of its intent to provide federal assistance and grant opportunities via the Public Assistance (PA), Individual Assistance (IA), or Hazard Mitigation Grant (HMGP) programs.

The public notice is posted here and on the FEMA website at FEMA.gov/disaster/notices/4337/public-notice-hazard-mitigation-grant-program-available-florida.

Questions should be directed to Dr. Stephanie Madson, Regional Environmental Officer at FEMA-R4EHP@fema.dhs.gov.


Disaster Contractors Network -Disaster Contractors Network is an online tool that allows the general public to connect with contractors and suppliers when storm related services are in high demand or conversely allows contractors and suppliers to provide goods and services to the general public when storms or other natural disasters hit areas of Florida.

Employ Florida's Hurricane Irma Recovery Jobs Portal - Find Hurricane Irma Related Jobs.

Hiring An Unlicensed Contractor Can Be Disastrous - Follow the steps outlined in the Natural Disaster Guide from Florida Department of Business and Professional Regulation to prevent becoming the victim of an unlicensed activity scam after a natural disaster.

SAMHSA Disaster Distress Helpline –

  • 1-800-985-5990 or text TalkWithUs to 66746
  • Deaf/Hard of Hearing   » Text TalkWithUs to 66746 or » Use your preferred relay service to call the Disaster Distress Helpline at 1-800-985-5990
  • Spanish Speakers » Call 1-800-985-5990 and press "2" or » From the U.S., text Hablanos to 66746
Reunification Services

After a disaster, letting your family and friends know that you are safe and well can bring your loved ones great peace of mind. The American Red Cross Safe and Well site is designed to help make that communication easier.

You can either register yourself as “Safe and Well” or search loved ones.

SBA Business Recovery Centers (BRC)

SBA current BRC locations

Find more information about resources for businesses here

State of Emergency

Governor Scott requested, and President Donald Trump approved, a pre-landfall emergency declaration for the State of Florida in preparation for Hurricane Irma which will provide important preparation resources and assistance from the federal government. On Monday, September 4, Governor Scott issued Executive Order 17-235 declaring a state of emergency in all 67 counties within the State of Florida. The State Emergency Operations Center has been activated to level one, which is a full-scale, 24-hours-a-day activation.

State Park Closures and Re-openings

For state park closures and re-openings, please visit Florida Department of Environmental Protection Florida Park Service Closures Information.


Travel and Roadways - latest information on traffic and roads from Florida 511. You may also call 511.

Tolls Re-instated

Transportation Waivers

Transportation waivers are HERE

Uber - Free Rides for Area Shelters

In the aftermath of Hurricane Irma, Uber offers free rides: Rides are free, up to $25 a ride (up to 2 rides per person).

Elderly individuals can utilize Uber for free rides across the state. Call toll-free: (844) 800-9425 to request.

How to redeem your free ride:
1.     Tap ‘Payment’ in your app menu
2.     Scroll down to Promotions
3.     Tap Add Promo Code/Gift Code

  • In Lee and Collier County you can use the code FMNSHELTER
  • In Charlotte, Hardee, DeSoto, Sarasota, or Manatee County use the code SARSHELTER
  • In Jacksonville use the code JAXSHELTER
Veteran Services

Veterans from storm-impacted areas who require immediate assistance may contact: VA Health Resource Center Disaster Hotline: 1-800-507-4571.

Visit Florida

Stay up-to-date on what's happening right now in Florida by visiting Florida Now.

Volunteer Opportunities


Volunteer Florida and the Department of Management Services are seeking state employee volunteers to transport food to affected areas in Southwest and Northeast Florida beginning Friday, Sept. 15. DMS is also working with rental car companies to secure cargo vans and box trucks for this effort and both agencies are coordinating with the American Red Cross to deliver supplies to shelters and staging areas. For more information, visit www.dms.myflorida.com and click “Hurricane Irma: Volunteer to Help.”

Red Cross

Volunteer Florida - Call 1-800-FL-Help-1 (1-800-354-3571)


February 19, 2018 16:27


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